Homeowners across Charlevoix call Big Toms Roofing because we do what we say โ show up on time, explain what we find in plain language, and stand behind every Roof Replacement job with a written warranty.
We built Big Toms Roofing to fix a problem every homeowner in Charlevoix has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Roof Replacement crews are local, licensed, and accountable โ every estimate is in writing before a single shingle gets pulled.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Charlevoix job.
A leak that starts as a small stain can rot decking and framing within weeks. Our emergency response teams treat every active-leak call in Charlevoix as urgent โ temporary stabilization first, permanent fix scheduled right behind it.
When patching stops making financial sense, a full tear-off and reroof resets the clock on your home. We strip old material down to the deck, replace any rotten sheathing, install proper underlayment and ice-and-water protection, and finish with a manufacturer-certified shingle or metal system backed by a real warranty.
Downtime costs money, so commercial Roof Replacement jobs get scheduled around your operating hours whenever possible, with clear communication to property managers and tenants throughout the project.
A lot of roof failures are preventable with a twice-a-year inspection catching lifted flashing or worn pipe boots before they turn into interior water damage. Our Charlevoix inspection service checks the field, flashing, penetrations, gutters, and attic ventilation, then hands you a written report with photos.
A roof is only as good as the parts that direct water off it. We repair and replace step flashing, valley flashing, chimney flashing, and gutters that have pulled away from the fascia โ small jobs that prevent big leaks down the road.
Every one of these commitments exists because a Charlevoix homeowner asked for it, complained about a competitor's lack of it, or we learned it the hard way.
Every estimate is itemized and handed to you before we touch the roof โ no verbal quotes that change once the ladder comes down.
Because our trucks stay staged around Charlevoix, we're rarely more than an hour from your address for emergency calls.
Certification isn't a marketing badge here โ it's required training that affects how your warranty is honored.
Every completed job comes with a written workmanship warranty separate from the manufacturer's material warranty.
Our team has sat through enough adjuster meetings in Charlevoix, MI to know what documentation actually moves a claim forward.
Magnetic nail sweeps and tarp-protected landscaping are standard on every job, not an upsell.
We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Roof Replacement jobs in Charlevoix.
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"After the hail storm last year, Big Toms Roofing documented everything for our claim and dealt directly with our adjuster. We barely had to do anything except sign off on the estimate."
"We manage a small retail plaza and Big Toms Roofing has handled our flat roof maintenance for two years now. Scheduled work, no drama, invoices that match the estimate. Exactly what we need as a property manager."
"Their inspection before we bought our house flagged ventilation and flashing problems that weren't obvious on a walkthrough. Glad we called them before closing, not after."
Our dispatch radius from Charlevoix reaches the surrounding Charlevoix, MI communities as well โ if you're unsure whether your address is covered, one call confirms it in seconds.
We regularly work in the following Charlevoix-area zip codes: 49720
One call gets a licensed Charlevoix roofer looking at your problem, usually the same day, with a written estimate before anything starts.
๐ Call +1-855-469-0306 โ Serving Charlevoix, MI
